Terms of Service

Service Scope

RFCVPN provides subscription-based network acceleration through international routes for accessing international websites and related online applications. It covers 100+ countries / 210+ routes and supports Windows / macOS / iOS / Android / Linux. Available routes, client links, and subscription status are shown in the user panel.

The service provides network connectivity and does not include memberships for third-party websites, streaming services, or AI tools. Account eligibility, content licenses, and regional policies are determined independently by each platform. A connection does not guarantee access to every feature on a target platform.

Account and Subscription Rules

No email address is required; you can create an account with a username and password. Keep your account password and subscription links secure, and do not post subscription credentials on public pages. If credentials are exposed or used unexpectedly, change your password promptly and request help through a panel ticket.

There is no limit on the number of devices connected at the same time for the account holder’s use. This does not permit reselling, renting, or publicly distributing a subscription, or sharing an account with others. Do not provide a subscription as a public access resource to unspecified users.

Monthly subscription traffic resets each month on the activation date. If you upgrade mid-cycle, the price difference is converted into the remaining days. Traffic packages remain available until used and never expire. See plan pricing for prices, traffic allowances, and billing details. Check your order before payment and confirm your subscription status in the panel afterward.

Acceptable Use

You must comply with the laws and regulations applicable where you are located and where you use the service, as well as the rules of any platforms you access. Do not use the service for unlawful activity, to infringe the rights of others, or to distribute content prohibited by law.

Fraud, malware distribution, unauthorized system access, attacks on network infrastructure, and unsolicited bulk messaging are prohibited. Do not use excessive requests to occupy route resources continuously or disrupt other users’ connections. You are responsible for activity on your account. RFCVPN may take necessary action in response to substantiated abuse.

Availability and Limitations

Connection quality may depend on your local network, carrier routing, target service status, client settings, and maintenance. Routes may be adjusted for maintenance or faults. The service does not guarantee access to every website at all times or in every region, nor does it guarantee a fixed speed.

If you encounter connection issues, check your account status and try another route first. Then submit a ticket with your client platform, the issue, and relevant steps taken. Do not include third-party account passwords in tickets. Nothing in these terms excludes liability that cannot legally be excluded. Changes to third-party platforms or issues with your own network do not, by themselves, constitute a breach of these terms by the service.

Refunds and How to Request One

You can request a full refund for any reason within 60 days of your first payment.

To request a refund, sign in to the account used for payment and submit a request through the user panel ticket system. Include order details that can be verified. No reason is required; order verification is only used to confirm account ownership, payment records, and the refund scope.

Payment is accepted via Alipay / WeChat Pay / USDT. After a refund is accepted, confirm the return method and processing status through your ticket. Processing times may vary by payment channel. These terms do not impose unlisted usage deductions or fees, and troubleshooting is not a prerequisite for a refund request.

Account Termination and Changes to These Terms

For reselling or sharing subscriptions, unlawful use, attacks on service infrastructure, or other serious violations of these terms, RFCVPN may restrict related connections, suspend an account, or terminate the service. Any action should be proportionate to the violation. If you disagree with an action, you may request a review through a panel ticket. Account actions do not automatically remove rights provided by law or refund commitments stated in these terms.

If service rules change, we will update the date on this page and explain important changes on the website or in the user panel. Significant changes affecting paid benefits should specify their scope and handling. Existing refund rights will not be retroactively withdrawn by updating these terms. You may save the current terms and review updates before continuing to use the service.